Delete your The Good App account

Delete in the app or request help without reinstalling it.

Effective September 24, 2026

The link opens your email app. Send the message to submit your request.

In the app

Open Profile → Settings → Delete account. Complete the sign-in confirmation requested and confirm deletion. If an error appears, retry or contact support.

Request deletion outside the app

Email support@thegood-app.com with the subject Delete The Good App account. Use the email associated with your app account, or include that address so we can help verify ownership. Do not send your password, payment details or identity documents. We may ask for the minimum information needed to verify the request.

What is deleted

We keep account data while the account is active and as needed for the purposes described here. Delete your account in Profile → Settings → Delete account, or request deletion at thegood-app.com/delete-account. Successful in-app deletion removes the account, profile, saved location, owned content, comments, created communities, invitations, sessions, notification devices, linked app purchase records and associated app moderation records from our active database, plus the linked Firebase sign-in identity. It does not delete your Apple or Google account or cancel store subscriptions. Device drafts, remembered credentials and app content caches are cleared on the device used for deletion. Errors are shown so you can retry. Other users may retain copies of public content. Infrastructure logs, provider records and backups may remain for limited operational, security or legal purposes under the relevant retention rules. Contact support about a specific retention or deletion request.

Subscriptions

Deleting an account does not cancel an Apple or Google subscription. Cancel it in your store subscription settings to prevent future renewals. Store payment records are managed by the store.