THE GOOD APP · YOUR PRIVACY
Privacy policy
Who we are
The Good App provides positive news, nearby discovery and community posts. This policy covers our app and website. For privacy questions or requests, contact support@thegood-app.com. Effective September 17, 2026.
Account and profile information
We process your name, email, account identifier and sign-in information. App passwords are stored as protected hashes. Profile fields such as your photo, phone, address, date of birth, gender, country and interests are optional. We also process posts, photos, comments, community memberships, invitations, reports and support requests you choose to submit.
Location
Near uses device coordinates when you grant permission, or a location saved in your profile, to find nearby stories and projects. Saved profile coordinates remain until updated or the account is deleted. You can deny or revoke device location permission in system settings and use the other app features. Location is not required to create an account.
Technical information and local storage
Our service processes IP addresses, user-agent information, login times and security events. The app stores an encrypted sign-in session on your device, along with preferences, drafts and cached stories. If you choose to remember a password, it is stored using the device secure storage. Biometric unlocking is handled by your device; we do not receive your fingerprint or face template.
How information is used
We use information to run accounts, deliver and personalize stories, show nearby results, publish community content, protect the service, send requested account emails and provide support. Public contributions can be seen by their selected audience; avoid sharing sensitive personal information in them.
Automatic post reviews
Our automatic review system may send submitted text and photos to OpenAI moderation to check for unsafe content. These checks can approve or reject a submission. If review is unavailable, a post may remain pending instead of being published without a check. Contact support to ask about or appeal a decision. News and content translation may also use configured translation services.
Advertising and consent
Google AdMob may process IP address, approximate location inferred from IP, advertising or device identifiers, ad interactions and diagnostics to deliver ads, prevent fraud and measure performance. Where required, Google collects your consent before ads can be requested. Open Settings → Ad privacy choices to revisit choices when available. You can also manage advertising settings on your device. The beta uses test ads; availability depends on consent and configuration.
Service providers and sharing
We use providers for hosting and databases (including Contabo and Cloudflare), sign-in (Google Firebase), account email delivery (Amazon SES), advertising (Google AdMob) and automated moderation (OpenAI). Only data needed for a feature is sent to its providers. Providers may process information outside your country under their applicable terms and safeguards. Public posts are shared with their audience. We may disclose information when legally required or to address abuse and security incidents.
Deletion and retention
You can delete your account in Settings → Delete account, or request deletion at thegood-app.com/delete-account. After successful in-app deletion, we remove the account, profile, saved location, owned posts and photos, comments, projects, created communities, invitations, login/reset tokens and associated app moderation records from our active database, together with the linked Firebase sign-in identity. This removes your app account, not your Google account. Device drafts, remembered credentials and app content caches are cleared on the device used for deletion. A failed deletion displays an error so you can retry. Other users may retain copies they made of public content. Infrastructure logs, provider records and any backups can be subject to separate retention or legal requirements; contact support for details or a deletion request.
Your choices
You can edit your profile, manage device permissions, revisit ad privacy choices, block users and delete your account. Contact support@thegood-app.com to request access, correction, a copy of your data, deletion or other rights available in your region. We verify ownership before acting on requests. Do not send passwords or secret keys to support.
Security, children and updates
We use encrypted connections and protected credential storage. No system is completely secure. The app is not intended for children below the age at which they may consent to the service in their region. Contact support if a child has provided data improperly. We will update this page and communicate material privacy changes through the app or another appropriate channel.
Provider privacy information
Google / Firebase / AdMob · OpenAI · Cloudflare · Amazon Web Services